Privacy Policy

Last Updated :

Dec 1, 2025

Geck Technologies

Effective Date: December 01, 2025

1. Introduction

Geck Technologies ("Geck," "we," "us," or "our") operates the Geck AXO (Agent eXperience Optimization) platform, which provides website auditing, optimization, and analytics services to help e-commerce businesses prepare for the agentic web.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (geck.ai), use our platform, or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account or request an AXO Audit

  • Subscribe to our newsletter or download resources (e.g., AXO Benchmarking Reports, GMV Calculator)

  • Contact us for support or inquiries

  • Participate in surveys, webinars, or promotional activities

  • Engage with our sales or customer success teams

This information may include your name, email address, company name, job title, phone number, billing information, and any other details you choose to provide.

2.2 Information Collected Automatically

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or IP address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.

Automatically collected information includes:

  • IP address and geographic location

  • Browser type, version, and operating system

  • Device identifiers and characteristics

  • Pages visited, time spent, and navigation paths

  • Referring URLs and search terms

  • Interaction data with our platform features and content

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, marketing partners, analytics providers, and publicly available databases. This helps us better understand our audience and improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AXO platform and services

  • Deliver AXO Audits, Agent Readiness Reports, and related deliverables

  • Process transactions and send related information

  • Send promotional communications about products, services, and events

  • Respond to inquiries and provide customer support

  • Improve and personalize your experience with our platform

  • Analyze usage patterns to enhance our services

  • Detect, prevent, and address technical issues or fraudulent activity

  • Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us understand how you interact with our website, remember your preferences, and deliver relevant content and advertisements.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security.

  • Analytics Cookies: Help us understand how visitors interact with our website.

  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

  • Preference Cookies: Remember your settings and preferences.

4.2 Third-Party Tracking

Our website may contain third-party tracking technologies from partners such as Google Analytics, HubSpot, and other marketing automation platforms. These third parties may collect information about your online activities over time and across different websites.

5. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing.

  • Business Partners: With partners for joint marketing initiatives or co-branded services.

  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

  • With Your Consent: When you have given us explicit permission to share your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

8.1 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email or by contacting us at privacy@geck.ai.

8.2 Opt-Out of Tracking and Data Collection

You may opt out of the data collection and tracking described in this policy by visiting: https://app.retention.com/optout

8.3 Cookie Management

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8.4 Access and Correction

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@geck.ai.

9. Additional Rights for EEA, UK, and International Users

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable data protection laws, you have additional rights including:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

To exercise your GDPR rights, please visit: https://geck.ai/gdpr-opt-out or contact us at privacy@geck.ai.

10. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights.

To exercise your California privacy rights, please contact us at privacy@geck.ai or call our privacy hotline.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Geck Technologies

Email: support@geck.ai

Website: https://geck.ai

For data protection inquiries in the EU/UK, contact our Data Protection Officer at dpo@geck.ai

16. Compliance

Important: Users of the Geck platform are responsible for ensuring their own compliance with applicable privacy laws and regulations when using our services. We recommend consulting with your legal team to ensure your use of our platform aligns with your data protection obligations.

— End of Privacy Policy —