Terms of Service
Last Updated :
Dec 1, 2025
Terms of Service
Geck AXO by Aaram Inc.
Last Updated: December 2025
These Terms of Service ("Agreement") constitute a legally binding contract between you ("Client," "you," or "your") and Aaram Inc., a Delaware corporation doing business as Geck ("Company," "we," "us," or "our"). By engaging our services, accessing our platform, or executing a Statement of Work, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Agreement.
1. Definitions
"AXO" or "Agentic Experience Optimization" means the methodology, framework, and services provided by Company to assess and improve the operability of Client websites for AI agents and autonomous browsers.
"Audit Services" means the diagnostic assessment of Client's website to evaluate agent readiness, including but not limited to the generation of an AXO Score, identification of friction points, and delivery of an Agent Readiness Report.
"Transformation Services" means the strategic consulting and roadmap delivery services provided by Company to guide Client in implementing improvements identified through Audit Services.
"Deliverables" means all reports, documentation, recommendations, roadmaps, and other work product delivered by Company to Client pursuant to a Statement of Work.
"Statement of Work" or "SOW" means the document executed by the parties that describes the specific services to be performed, deliverables, timeline, and fees.
"Client Website" means the website(s) owned or operated by Client that are subject to the services under this Agreement.
2. Services
2.1 Scope of Services
Company provides Agentic Experience Optimization services, including:
Audit Services: Comprehensive assessment of Client Website's readiness for AI agent interactions, including automated crawling, structured data analysis, and agent task completion testing.
Transformation Services: Strategic roadmap and implementation guidance for improving agent operability based on Audit findings.
2.2 Service Delivery
The specific services, deliverables, timeline, and fees for each engagement shall be set forth in a Statement of Work mutually agreed upon by the parties. Each SOW shall be governed by this Agreement and incorporated herein by reference.
2.3 Advisory Nature of Services
Client acknowledges that Company's services are advisory in nature. Company provides recommendations, roadmaps, and strategic guidance. The implementation of any recommendations is the sole responsibility of Client. Company does not directly modify, alter, or implement changes to Client's website, codebase, or infrastructure unless explicitly agreed upon in a separate SOW.
3. Website Access and Data Collection
3.1 Authorization to Access
Client hereby authorizes Company to access Client Website using automated crawlers, headless browsers, and other technical tools for the purpose of performing the services. This authorization includes access to publicly available pages, structured data, robots.txt files, sitemaps, and other technical elements necessary for assessment.
3.2 Data Collection and Storage
In the course of providing services, Company may collect and temporarily store technical data from Client Website, including but not limited to: page structure, DOM elements, structured data markup, performance metrics, and crawler response data. Company shall not intentionally collect, access, or store any personally identifiable information (PII) of Client's customers or end users.
3.3 Data Retention
Company shall retain Client data only for as long as necessary to perform the services and deliver the Deliverables. Upon completion of services or termination of this Agreement, Company shall delete Client data within ninety (90) days, except as required to comply with legal obligations or as necessary to maintain aggregate, anonymized data for internal analytics purposes.
4. Fees and Payment
4.1 Fees
Client agrees to pay the fees set forth in the applicable Statement of Work. All fees are quoted in United States Dollars (USD) unless otherwise specified.
4.2 Payment Terms
Unless otherwise specified in the SOW, payment is due within thirty (30) days of invoice date (Net 30). Company reserves the right to suspend services for any account with payment outstanding beyond thirty (30) days.
4.3 Late Payment
Overdue amounts shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is lower. Client shall be responsible for all costs of collection, including reasonable attorneys' fees.
4.4 Taxes
All fees are exclusive of taxes. Client is responsible for all applicable sales, use, VAT, or other taxes, excluding taxes based on Company's net income.
5. Refunds and Cancellation
5.1 Cancellation by Client
Client may cancel an engagement by providing written notice to Company. If cancellation occurs before Company has commenced substantive work on the engagement, Client shall be entitled to a full refund of any prepaid fees, less a processing fee of five percent (5%) of the total contract value.
5.2 Partial Completion
If cancellation occurs after Company has commenced work, Client shall pay for all work completed through the date of cancellation on a pro-rata basis based on the percentage of work completed, as reasonably determined by Company. Any prepaid fees in excess of amounts owed shall be refunded within thirty (30) days.
5.3 No Refunds After Delivery
Once Deliverables have been provided to Client, no refunds shall be issued. Client's sole remedy for dissatisfaction with Deliverables shall be as set forth in Section 8 (Warranties).
5.4 Cancellation by Company
Company reserves the right to cancel an engagement if Client fails to provide necessary access, information, or cooperation required to perform the services, or if Client breaches any material term of this Agreement. In such cases, Client shall pay for all work completed and no refund shall be due.
6. Intellectual Property
6.1 Client Materials
Client retains all right, title, and interest in and to Client's website, content, data, trademarks, and other materials provided to Company. Client grants Company a limited, non-exclusive license to access and use such materials solely for the purpose of performing the services.
6.2 Deliverables
Upon full payment, Client shall own all right, title, and interest in the Deliverables specifically created for Client, including reports, recommendations, and roadmaps. Company retains ownership of all pre-existing intellectual property, methodologies, frameworks, tools, and general know-how used in creating the Deliverables.
6.3 Company IP
Company retains all right, title, and interest in and to the AXO methodology, scoring frameworks, audit tools, templates, and any other intellectual property developed by Company independent of this engagement. Nothing in this Agreement shall be construed as transferring ownership of Company's intellectual property to Client.
6.4 Aggregate Data
Company may use aggregate, anonymized data derived from Client engagements for benchmarking, research, and product improvement purposes, provided such data does not identify Client or disclose Client's confidential information.
7. Confidentiality
7.1 Definition
"Confidential Information" means any non-public information disclosed by either party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
7.2 Obligations
Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose Confidential Information to third parties without prior written consent; and (c) use Confidential Information only for purposes of performing obligations under this Agreement.
7.3 Exclusions
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party's possession prior to disclosure; (c) is rightfully obtained from a third party without restriction; or (d) is independently developed without use of Confidential Information.
7.4 Duration
Confidentiality obligations shall survive termination of this Agreement for a period of three (3) years.
8. Warranties and Disclaimers
8.1 Company Warranties
Company warrants that: (a) it has the right and authority to enter into this Agreement and perform the services; (b) services will be performed in a professional and workmanlike manner consistent with industry standards; and (c) Deliverables will materially conform to the specifications set forth in the applicable SOW.
8.2 Client Warranties
Client warrants that: (a) it has the right and authority to enter into this Agreement; (b) it owns or has the right to grant access to Client Website; and (c) granting Company access to Client Website does not violate any agreement with third parties.
8.3 Disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT IMPLEMENTATION OF ITS RECOMMENDATIONS WILL RESULT IN ANY SPECIFIC BUSINESS OUTCOMES, REVENUE INCREASES, OR TRAFFIC IMPROVEMENTS.
8.4 Remedy
Client's exclusive remedy for breach of the warranties in Section 8.1 shall be, at Company's option: (a) re-performance of the deficient services; or (b) refund of fees paid for the deficient services. Client must notify Company of any warranty claim within thirty (30) days of delivery of the applicable Deliverable.
9. Limitation of Liability
9.1 Exclusion of Consequential Damages
IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER A PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 Cap on Liability
COMPANY'S TOTAL CUMULATIVE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO COMPANY UNDER THE APPLICABLE STATEMENT OF WORK GIVING RISE TO THE CLAIM.
9.3 Exceptions
The limitations in this Section 9 shall not apply to: (a) breaches of confidentiality obligations; (b) indemnification obligations; or (c) willful misconduct or gross negligence.
10. Indemnification
10.1 Client Indemnification
Client shall indemnify, defend, and hold harmless Company and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) Client's breach of this Agreement; (b) Client's website content or business practices; or (c) any third-party claims relating to Client's implementation of Company's recommendations.
10.2 Company Indemnification
Company shall indemnify, defend, and hold harmless Client from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of any third-party claim that the Deliverables infringe such third party's intellectual property rights, provided Client promptly notifies Company and provides reasonable cooperation in the defense.
11. Term and Termination
11.1 Term
This Agreement is effective as of the date Client first engages Company's services and shall continue until all Statements of Work have been completed or terminated.
11.2 Termination for Cause
Either party may terminate this Agreement or any SOW upon thirty (30) days' written notice if the other party materially breaches this Agreement and fails to cure such breach within the notice period.
11.3 Effect of Termination
Upon termination: (a) Client shall pay for all services performed through the termination date; (b) each party shall return or destroy the other party's Confidential Information; and (c) Sections 6, 7, 8.3, 9, 10, and 12 shall survive termination.
12. General Provisions
12.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
12.2 Dispute Resolution
Any dispute arising out of or relating to this Agreement shall first be subject to good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association, with arbitration to be held in Delaware.
12.3 Entire Agreement
This Agreement, together with all Statements of Work, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and communications, whether written or oral.
12.4 Amendment
This Agreement may only be amended by a written instrument signed by both parties. Company may update these Terms of Service from time to time, with notice to Client. Continued use of services after such notice constitutes acceptance of the updated terms.
12.5 Assignment
Neither party may assign this Agreement without the prior written consent of the other party, except that either party may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets.
12.6 Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12.7 Waiver
The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
12.8 Independent Contractors
The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, or agency relationship between the parties.
12.9 Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or failures of third-party service providers.
12.10 Notices
All notices under this Agreement shall be in writing and sent to the addresses specified in the applicable SOW, or by email to support@geck.ai for notices to Company. Notices shall be deemed received upon delivery if delivered in person, one (1) business day after sending if sent by overnight courier, or upon confirmation of receipt if sent by email.
13. Contact Information
For questions about these Terms of Service, please contact:
Aaram Inc. (dba Geck)
Email: support@geck.ai
Website: https://geck.ai
BY ENGAGING COMPANY'S SERVICES OR EXECUTING A STATEMENT OF WORK, CLIENT ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS OF SERVICE.